Last updated: March 19, 2026
Privacy Policy
This Privacy Policy explains how Xtreme Auto Labs LLC ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website, submit a form, opt in to communications, or use our services. By using our website or services, you agree to the practices described below.
1) Information We Collect
We may collect the following types of information:
- Personal information you provide — name, email address, phone number, vehicle details, and any message content you submit through our contact or booking forms.
- SMS opt-in information — if you opt in to receive text messages from us, we collect your mobile phone number and consent status.
- Automatically collected data — IP address, browser type, device type, operating system, referring URL, pages visited, and time spent on our site (collected via cookies and similar technologies).
2) How We Use Your Data
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested services.
- To schedule and confirm appointments.
- To send transactional communications (appointment confirmations, follow-ups, warranty information).
- To send marketing or promotional messages — only if you have explicitly opted in.
- To improve our website, services, and customer experience.
- To comply with legal obligations.
3) SMS / Text Message Opt-In
If you opt in to receive SMS or text messages from Xtreme Auto Labs LLC, the following applies:
- You may receive appointment reminders, service updates, promotional offers, and other business-related messages.
- Message frequency varies. Message and data rates may apply depending on your carrier and plan.
- You can opt out at any time by replying STOP to any text message you receive from us.
- For help, reply HELP or contact us at Xtremeautolabs@gmail.com.
🔒 No Sharing of SMS Opt-In Data
We will never sell, rent, lease, or share your phone number or SMS opt-in consent with any third party for their marketing purposes. Your SMS opt-in information is used solely by Xtreme Auto Labs LLC to communicate with you as described above. No third-party entity will receive your opt-in data under any circumstances.
4) Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Remember your preferences and improve site functionality.
- Analyze website traffic and usage patterns (e.g., via Google Analytics or similar services).
- Serve relevant ads and measure the effectiveness of advertising campaigns.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.
5) Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted form submissions (HTTPS / SSL).
- Restricted access to personal data — only authorized team members who need it to perform their duties.
- Secure third-party service providers that comply with industry security standards.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6) Your Rights
You have the following rights regarding your personal information:
- Access & Update — You may request a copy of the personal information we hold about you, or ask us to correct inaccurate information, by emailing us.
- Unsubscribe from emails — Click the "Unsubscribe" link at the bottom of any marketing email, or email us directly.
- Opt out of SMS — Reply STOP to any text message.
- Request deletion — You may request that we delete your personal information. We will comply unless we are legally required to retain it.
- Withdraw consent — Where we rely on your consent to process data, you may withdraw it at any time.
To exercise any of these rights, contact us at Xtremeautolabs@gmail.com.
7) Third-Party Services
Our website may contain links to third-party websites or use third-party tools (e.g., booking platforms, analytics, payment processors). These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing personal information.
8) Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.
9) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
10) Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
- Email: Xtremeautolabs@gmail.com
- Business: Xtreme Auto Labs LLC
- Service Area: Miami-Dade, Broward, and Palm Beach counties, Florida
